AAA Packers
INDUSTRY FRESH PRODUCE PACKING
PRODUCT BIZERBA GLM-E 40

Background

AAA Packers is a fresh fruit and vegetable packer, supplying the major supermarket chains. It also contract-packs some fresh produce.

 

Situation

With branches in NSW and Queensland, AAA’s business is expanding, and the packer needed an additional weigh-labelling system.

 

Process Needs

The weigh labeller needed to be fast, and cope with a wide variety of fresh produce. It also needed to have programming capabilities to code “by item” (such as lettuce) or print a check- weigh code (onto items such as broccoli, where consumers pay by weight).

 

Business Needs

The system needed to be easy to use and yet secure, to prevent accidental “programming muck-ups” by staff.

Printing on labels needed to be clear and easy to read, so retailers wouldn’t reject it.

Solution

Matthews recommended a Bizerba GLM-E 40 weigh labeller, which AAA Packers uses to print a vendor number and the date onto labels on a variety of pre-packed fresh produce, as well as either a per-kilogram or individual price, according to the product. Labels are pre-printed with each supermarket’s art requirements.

The touch-screen makes it very to use and also to teach workers who don’t speak much English. An embossed diagram on the front, showing how the machine works, is also helpful for this. The Bizerba has a stop-and-go button, so the operator doesn’t need to go and turn the power off.

Because it doesn’t use ribbons, the machine stays clean, and is easy to wipe down.

Outcome

The fast, efficient Bizerba GLM-E 40 weigh labeller has enabled AAA Packers to increase output volume. The machine weighs and labels produce without stopping, thus enhancing its speed.

The touch screen ensures user-friendliness, yet password protection means staff can’t accidentally alter programming by pressing the wrong button. Any mistakes can quickly be fixed by the warehouse manager, without needing to call a technician to fix programming.

Set up is fast and cost effective. Once it’s ready for a run, the weigh labeller shoots out two labels. This saves any packaging waste (and hence money) from labels that aren’t printing properly. Printing is clear and easy to read, meaning no rejection by retailers. The stop button is also an excellent safety and time-saving feature. The operator can quickly press it to stop the printing and weighing process, without stopping the whole line, so product can still be flow-wrapped.

Dealing with produce-pricing changes is straightforward. Where price changes result in per-piece weight changes and the need to print on a different part of the label, staff can easily and simply move the printing head to where it’s required. The Bizerba GLM-E 40 weigh labeller’s flexibility eliminates unscrewing parts to move the head.

AAA Packers is impressed with Matthews’ service, finding the training and follow-up to be excellent.

“When Matthews installed and commissioned it, they did it properly. I’ve had quite a few machines put in over my time, and the technician will stay for a couple of hours. Matthews stayed all day. And then came back the next day to make sure it was working 100% before they left.

“They came to me [asking if all staff were comfortable with the equipment post-training], I didn’t have to chase them. They asked things like, ‘Do you feel your people are confident? Are you confident?’. And yes, I am! I can ring service any time I need. I can’t fault this machine one little bit. And I cannot fault Matthews’ service.

“I’ve been 30 years in this industry, running warehouses and packing, and I’ve come across a lot of packing machines. This is seriously one of the best things in fresh produce weigh- labelling that I have seen and used in the whole time I’ve been doing pre-packing.”

— Jannelle Harris, Warehouse Manager, AAA Packers

AAA PACKERS

TECHNOLOGY:WEIGH LABELLING SYSTEMS
PRODUCTS:BIZERBA GLM-E 40

BACKGROUND

AAA Packers is a fresh fruit and vegetable packer, supplying the major supermarket chains. It also contract-packs some fresh produce.

SITUATION

With branches in NSW and Queensland, AAA’s business is expanding, and the packer needed an additional weigh-labelling system.

PROCESS NEEDS

The weigh labeller needed to be fast, and cope with a wide variety of fresh produce. It also needed to have programming capabilities to code “by item” (such as lettuce) or print a checkweigh code (onto items such as broccoli, where consumers pay by weight).

BUSINESS NEEDS

The system needed to be easy to use and yet secure, to prevent accidental “programming muck-ups” by staff.

Printing on labels needed to be clear and easy to read, so retailers wouldn’t reject it.

“When Matthews installed and commissioned it, they did it properly. I’ve had quite a few machines put in over my time, and the technician will stay for a couple of hours. Matthews stayed all day. And then came back the next day to make sure it was working 100% before they left.

SOLUTION

Matthews recommended a Bizerba GLM-E 40 weigh labeller, which AAA Packers uses to print a vendor number and the date onto labels on a variety of pre-packed fresh produce, as well as either a per-kilogram or individual price, according to the product. Labels are pre-printed with each supermarket’s art requirements.

The touch-screen makes it very to use and also to teach workers who don’t speak much English. An embossed diagram on the front, showing how the machine works, is also helpful for this.

The Bizerba has a stop-and-go button, so the operator doesn’t need to go and turn the power off.

Because it doesn’t use ribbons, the machine stays clean, and is easy to wipe down.

OUTCOME

The fast, efficient Bizerba GLM-E 40 weigh labeller has enabled AAA Packers to increase output volume.

The machine weighs and labels produce without stopping, thus enhancing its speed.

“They came to me [asking if all staff were comfortable with the equipment post-training], I didn’t have to chase them. They asked things like, ‘Do you feel your people are confident? Are you confident?’. And yes, I am! I can ring service any time I need. I can’t fault this machine one little bit. And I cannot fault Matthews’ service.

The touch screen ensures user-friendliness, yet password protection means staff can’t accidentally alter programming by pressing the wrong button. Any mistakes can quickly be fixed by the warehouse manager, without needing to call a technician to fix programming.

Set up is fast and cost effective.

Once it’s ready for a run, the weigh labeller shoots out two labels. This saves any packaging waste (and hence money) from labels that aren’t printing properly. Printing is clear and easy to read, meaning no rejection by retailers.

The stop button is also an excellent safety and time-saving feature. The operator can quickly press it to stop the printing and weighing process, without stopping the whole line, so product can still be flow-wrapped.

Dealing with produce-pricing changes is straightforward. Where price changes result in per-piece weight changes and the need to print on a different part of the label, staff can easily and simply move the printing head to where it’s required. The Bizerba GLM-E 40 weigh labeller’s flexibility eliminates unscrewing parts to move the head.

AAA Packers is impressed with Matthews’ service, finding the training and follow-up to be excellent.

“I’ve been 30 years in this industry, running warehouses and packing, and I’ve come across a lot of packing machines. This is seriously one of the best things in fresh produce weighlabelling that I have seen and used in the whole time I’ve been doing prepacking.”

— Jannelle Harris, Warehouse Manager, AAA Packers

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