HydroChem is Australia’s go-to industrial water-treatment company. Established in 1977, it is the only Australian water-treatment company to hold accreditations in the three areas of quality (ISO 9001:2008), OHS (AS/NZS 4801:2001) and environmental (AS/NZS 14001:2001).

The family-owned business, which today employees 180 people Australia wide, provides water-treatment services for a diverse range of industries, including construction, food & beverage, manufacturing, mining, pharmaceuticals, power & petrochemical, and steel, metals & plastics. 

CEO Nick Duncan says, “Our new facility in Braeside, is a fully automated operation, whereas we had a lot of manual operations at our previous plant – and that included product labelling.” 

However, different product sizes and shapes meant automated labelling wasn’t straightforward. 

“We process five different packages types through the same line: our 10-litre and 15-litre containers are different heights, while the 5-litre is a different shape, and we also do 10s and 15s that are an old-fashioned shape. Another degree of difficulty came in because all these different-package shapes are rounded drums, not boxes. Regardless of shape, you still need to present each one in the same way to the labeller. 

“I think the application was fairly challenging in terms of the size of the label, too: it’s quite big compared with what you normally do on a box.”  

On top of this, the amount of space on the line is “fairly tight”.

Download the full case study below to see which technology they bought and why. 

Case Study Download



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